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Welcome to Canvia Support

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    All about Canvia queue system

    Understanding CANVIA queue system...

    Canvia's display brightness control recommendations

    We recommend using manual display adjustment as this works for a wider range of lighting conditions...

    Personal image upload on the Canvia web account

    CANVIA Manual: Personal image upload...


    Explore, search for and organizeartworks for display

    You can explore Canvia's library, search for specific artworks & artists, and organise your collection for display via your Canvia web account. (Go to Show me how to use my Canvia web account for more details).

    Playlists and artworks can be organised in the following ways:

    As a 'Queue': this allows you to create a queue of artworks to be streamed to your Canvia device, at specific intervals

    As 'Favorite & Personal Playlists': you can add your preferred artworks to these playlists; you can then access the playlists via the Canvia app and control what is displayed

    ​Note: currently, you cannot explore or add playlists/artworks via the mobile app - we will be adding this functionality in future.

    Display artworks on your device using the mobile app, web controller or desktop app, and manage Canvia's display settings

    Selected playlists or artworks under Queue can be controlled via the web controller.


    ​Selected playlists/artworks under my collection (Favorite or Personal playlists) can be displayed via the mobile app.


    Display settings can be changed via both web controller or mobile app.

    I have a question about my order

    Please reach out to if you have a question about your order.